You’re the sort of person we’re looking for…

I didn’t get involved with disaster relief to improve my customer service skills, but…

In a job interview with Amazon I was asked: “We pride ourselves on customer service. Can you tell me about a time when you exemplified customer service?”

My response: “Absolutely. Let me tell you about an experience I had as a volunteer with the Red Cross in New York City, on a disaster relief call in the South Bronx, by myself at 1 am with a family who had just seen their house destroyed.” Continue reading “You’re the sort of person we’re looking for…”